Refund policy

We want you to feel confident in your purchase from DivineX.

Due to the nature of our products and limited collections, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed.

Please review product descriptions, sizing information, and order details carefully before completing your purchase.

In the rare event that you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery at ceo.divinejewelent@gmail.com. Include your order number and clear photos of the issue so we can assist you.

DivineX is not responsible for lost or stolen packages once an order has been marked as delivered by the carrier.

By completing a purchase with DivineX, you agree to this policy.